support.new_ticket ================== Creates a new ticket for support. This is done using the support proxy API. For TrueNAS Community Edition it will be created on JIRA and for TrueNAS Enterprise on Salesforce. For Community Edition, `criticality`, `environment`, `phone`, `name`, and `email` attributes are not required. For Enterprise, `token` and `type` attributes are not required. This method is a job. .. raw:: html
Support ticket data for either enterprise or community support.
Title of the support ticket.
Must be at most 200 characters long
Detailed description of the issue or request.
Must be at most 20000 characters long
Category or classification of the support issue.
Whether to attach debug information to the ticket.
Priority or criticality level of the issue.
Description of the environment where the issue occurs.
Contact phone number for this ticket.
Contact name for this ticket.
Contact email address for this ticket.
Array of email addresses to copy on the ticket.
No Additional ItemsTitle of the support ticket.
Must be at most 200 characters long
Detailed description of the issue or request.
Must be at most 20000 characters long
Whether to attach debug information to the ticket.
Authentication token for creating community tickets.
Type of ticket being created.
Array of email addresses to copy on the ticket.
No Additional ItemsSupportNewTicketResult return fields.
No Additional PropertiesTicket number if successfully created. null if creation failed.
URL to view the created ticket. null if not available.
Whether debug information was attached to the ticket.