support.new_ticket ================== Creates a new ticket for support. This is done using the support proxy API. For TrueNAS Community Edition it will be created on JIRA and for TrueNAS Enterprise on Salesforce. This method is a job. .. raw:: html
Support ticket data for either Enterprise or Community Edition. Community Edition tickets do not require criticality, environment, phone, name, or email; Enterprise tickets do not require token or type.
Title of the support ticket.
Must be at most 200 characters long
Detailed description of the issue or request.
Must be at most 20000 characters long
Category or classification of the support issue.
Whether to attach debug information to the ticket.
Priority or criticality level of the issue.
Description of the environment where the issue occurs.
Must be at most 2147483647 characters long
Contact phone number for this ticket.
Contact name for this ticket.
Contact email address for this ticket.
Array of email addresses to copy on the ticket.
No Additional ItemsTitle of the support ticket.
Must be at most 200 characters long
Detailed description of the issue or request.
Must be at most 20000 characters long
Whether to attach debug information to the ticket.
Authentication token for creating community tickets.
Type of ticket being created.
Array of email addresses to copy on the ticket.
No Additional ItemsCreated support ticket details.
No Additional PropertiesTicket number if successfully created. null if creation failed.
URL to view the created ticket. null if not available.
Whether debug information was attached to the ticket.
If attaching debug information failed, the error message will appear here.